Abstract

Background: This paper deals with the factors of employee satisfaction in selected social service institutions with supervision, primarily in the Košice and Prešov self-governing regions. It describes selected factors as possible predictors of satisfaction and compares differences in perceived satisfaction between public and non-public social service providers.
Methods: The research design uses bivariate analysis to determine the level of employee satisfaction with supervision. It compares the satisfaction of employees of public and non-public providers and defines the factors of external stimuli and internal motivation that influence it.
Research: The research results identify selected factors of organizational supervision and describe factors of employee satisfaction with a focus on the employee and care for them as a mediator of the quality of social services. They complement the comparison of employee satisfaction among public and non-public social service providers.
Conclusion: The identified factors of satisfaction help to understand the application of organizational supervision and supervision within organizations, their interconnection and conditionality for human resource management in meeting the needs of employees to provide quality social services.

Keywords:Satisfaction; Supervision; Social service provider; Satisfaction factors; Organization