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Abstract

Psychology and Psychotherapy: Research Study

Enhancing Business Outcomes through the QWL Index and the Human Capital Production Function

  • Open or CloseMarko Kesti, Mary Faria* and Markku Willgren

    Faculty/Lecturer, Department of Management and Information, Risk and Operations Management, McCombs School of Business, The University of Texas at Austin, USA

    *Corresponding author:Mary Faria, Faculty/Lecturer, Department of Management and Information, Risk and Operations Management, McCombs School of Business, The University of Texas at Austin, USA

Submission: August 18, 2025;Published: December 15, 2025

DOI: 10.31031/SIAM.2024.05.000625

ISSN 2639-0612
Volume5 Issue5

Abstract

Quality of Work Life (QWL) is a concise, theory-based metric that links employee well‑being to organizational performance. This mini‑review explains how the QWL Index functions as an actionable performance scorecard. QWL index comprise staff opinions about their Physical and Emotional Safety (PE), Collaboration and Identity (CI), and Objectives and Creativity (OC) to quantitative performance index (0…100%). We present the Human Capital Production Function (HCPF) that mathematically connects QWL to economic results and shows two principal profit mechanisms: revenue enhancement and cost reduction. We summarize empirical insights, provide a compact managerial roadmap and outline accounting implications for treating human capital as a measurable, manageable asset.

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