Jessica Reichert1*, Ryan Maranville2, Jing Wang3 and Ebonie Epinger4
11Senior Research Scientist and Manager of the Center for Justice Research and Evaluation, Illinois Criminal Justice Information Authority, USA
22Research Scientist, Center for Justice Research and Evaluation, Illinois Criminal Justice Information Authority, USA
33Senior Research Scientist, Center for Justice Research and Evaluation, Illinois Criminal Justice Information Authority, USA
4Assistant Research Scientist for the Center for Prevention Research and Development, University of Illinois Urbana-Champaign, USA
*Corresponding author: Jessica Reichert, Senior Research Scientist and Manager of the Center for Justice Research and Evaluation, Illinois Criminal Justice Information Authority 60 E. Van Buren St., Suite 650 Chicago, IL 60605, Chicago, USA
Submission: August 30, 2025;Published: September 16, 2025
ISSN 2639-0612Volume9 Issue 3
With rising rates of mental health disorders among youth, schools have become essential settings for early identification and intervention, despite often facing resource limitations. This study surveyed 160 Illinois K-12 public school personnel to assess their knowledge of mental health, preparedness, and use of mental health skills. Regression analyses examined how individual-level demographic and professional characteristics influenced these outcomes. University-level training, prior completion of professional workshops, and roles in administration or healthcare were positively associated with higher pre-training mental health knowledge. These factors, along with roles in physical or mental/behavioural health, were also linked to greater self-reported preparedness and responsiveness. However, no significant associations were found between personnel characteristics and their reported use or application of mental health skills. These findings underscore the importance of targeted, role-specific training to strengthen school personnel’s capacity to support student mental health and promote more inclusive and responsive school environments.
Keywords:Youth; Mental health; Public schools; Teachers; Administrators; Training
Mental health disorders, a clinically significant disturbance in an individual’s cognition, emotional regulation, or behaviour, affect a significant portion of American children. ADHD, anxiety, behaviour problems, and depression are the most prevalent [1,2]. Suicide continues to remain a critical concern and ranks as the second leading cause of death among youth over 10 [3]. Despite the prevalence of these issues, approximately half of the children requiring mental health treatments do not receive them [2,4].
Due in part to a lack of sufficient mental health support in the community, schools are positioned to play a vital role in the early identification of, and support for, emotional and mental health problems, especially the early signs or symptoms of mental disorders that are not frequent or severe enough to meet the criteria for a diagnosis [4-7]. This is important, as early and appropriate intervention yields more positive outcomes and can prevent unnecessary or over-medicalization and institutionalization of children and youth [8]. Mental, emotional, and behavioural disorders typically begin to present symptoms in adolescence. At the same time, individuals are young, and early interventions provide an opportunity for prevention and assistance prior to the full onset of mental health disorders [4].
Roles of school personnel in student mental health
Students spend significant amounts of time in the school setting, making educators and other staff uniquely positioned to recognize early warning signs or changes in a student’s behaviour or emotional well-being. Duong and colleagues [9] found that while school mental health resources can help youth, only a slight majority of public schools (55%) assess students for mental health disorders, with just 42% providing mental health treatment. They also explained that despite limited school resources, schools remain one of the most common providers of mental health services for all youth, including those with known mental health disorders.
However, the capacity of school personnel to effectively support student mental health varies widely. Differences in occupational roles, the nature of relationships with students, and access to mental health training all influence staff readiness and responsiveness. Moreover, the existing literature highlights a persistent researchto- practice gap in implementing mental health practices in school settings [10]. This includes a limited understanding of how individual-level characteristics, such as previous mental health training and job role, affect practice outcomes and a need for clearer strategies to optimize training implementation [11].
Mental health training for school personnel
Teachers and other school staff have reported a lack of experience, knowledge, and training in supporting the mental health needs of youth [12,13]. This can include a deficit in knowledge of symptoms, how to intervene appropriately, and familiarity with the availability and accessibility of local mental health services to make necessary referrals. Further, a lack of mental health literacy among school employees can contribute to stigma and misinformed beliefs toward children with mental health disorders, thereby contributing to adverse outcomes (e.g., poor academic achievement, isolation, and lack of identification or treatment) [14].
The lack of knowledge and skills among educators regarding youth mental health disorders is partially attributable to insufficient pre-service (i.e., pre-teacher) training and education. For instance, a 2024 literature review of school-based mental health promotion and professional development found vague teacher certification standards, including variations in pre-service teacher curricula or standards regarding mental health training across the United States. They described training at the intersection of mental health and classroom management as primarily occurring in a workshop or professional development setting, and therefore, varying by school district or geography. In other words, all school staff (i.e., teachers, administrators, and support staff) vary in their training, certification, knowledge, and experience managing youth mental health in their classrooms or professional duties [15].
Given the need to support youth mental health, the opportunities for positive contact and outreach within schools, and variability in staff skills and knowledge, many have examined the impact of school-based training, such as workshops and professional development programs. As one might expect, research and evaluation literature indicate that training programs can enhance participants’ knowledge, confidence, and attitudes toward mental health [11,16-18]. Moreover, even relatively short (one hour or less) and singular online training has been shown to improve confidence and attitudes toward mental health preparedness among preservice teacher training participants [19].
Current study
Despite the important role school personnel play in supporting youth mental health, the specific dimensions of their roles and the factors that may influence them, such as demographics, education, prior training, and job position, have not been systematically studied. Therefore, we used survey data from 160 public school personnel from Illinois, encompassing grades K-12. This survey was conducted before participants took part in YMHFA training and spanned from December 2020 to September 2023. We gathered and analysed the data on school personnel’s mental health knowledge, preparedness, responsiveness, and experiences assisting with student mental health issues. The main research questions for our study were:
A. How knowledgeable are school personnel about mental health
assistance?
B. How prepared are school personnel in applying mental health
skills?
C. To what extent are school personnel responsive to student
mental health needs?
D. Are factors such as demographics, education, previous
training, and job positions associated with school personnel’s
knowledge, confidence, and experience in mental health skills?
Table 1: Demographics of sample.

Note: The sample was 160 school personnel. Respondents could have more than one type of prior training.
Measures
Our survey items and answers were sourced from the training curriculum in the YMHFA manual [21,22] and based on items in prior YMHFA studies [20,23–26]. YMHFA is an 8-hour training program designed to teach adults, including school staff, how to support youth experiencing mental health issues. The survey items were designed to assess the respondents’ pre-training status. The survey items align with Jorm and colleagues’ [27,28] mental health literacy model and Bandura’s [29] self-efficacy theory, which underpins the training’s design. As referenced above, prior studies validate these as standard evaluation metrics in YMHFA research. The survey consisted of 28 items: 4 items on respondents’ demographic characteristics (gender, age), job title, and previous mental health training; 10 items gauging mental health knowledge; 4 items examining their youth mental health preparedness and responsiveness; and 4 items on their experience applying mental health skills.
Mental health knowledge
Mental health knowledge is an established concept in the field of public health. Mental health knowledge encompasses the ability to identify specific types of disorders or psychological distress, as well as knowledge or beliefs surrounding their causes, risk factors, and interventions (e.g., self-help or professional) [27,28,30]. In our survey, we provided ten items related to mental health knowledge. Two items used vignettes, instructing participants to select the correct response from among multiple options, with only one correct answer. Seven knowledge items provided three response options: agree, disagree, or do not know, and had three correct responses. Lastly, one item asked individuals to self-evaluate their knowledge using a 5-point Likert scale.
Mental health preparedness and responsiveness
Self-efficacy, a belief in one’s ability to organize and execute actions, is a key concept in behavioural theory [29,31]. Using four survey items, our survey examined school personnel’s preparedness and responsiveness to youth mental health needs. These items asked respondents to self-evaluate their comfort levels, confidence, and likelihood of reporting or intervening when witnessing behaviour that signalled youth mental health concerns, using a 5-point Likert scale.
Use of mental health skills
Survey respondents were asked to respond to their actions in the previous six months in situations necessitating their intervention. We provided ten items about their recent experience using mental health skills. Responses were on a 5-point Likert scale, ranging from 1 (never) to 5 (very often).
Analyses
We conducted descriptive statistics and regression analyses, including multiple linear regression, Ordinary Least Squares (OLS) regression, ordinal logistic regression, and binary logistic regression. Each test was tailored to best fit the nature of the respective set of dependent variables.
In our regression analyses, we used subscales as the dependent variables. The subscales comprise groupings of survey items focusing on mental health, including Knowledge, Confidence, and Skills (Table 2). Cronbach’s α was used to assess each subscale’s reliability, or internal consistency, with a minimum threshold of 0.7 considered acceptable for internal consistency. We found that the Knowledge subscale had low internal reliability (Cronbach’s α = 0.45). The other two subscales of Confidence and Skills had acceptable internal reliability scores, with Cronbach’s α values of 0.79 and 0.92, respectively. Therefore, the multiple linear regressions used the mean composite scores of both subscales as continuous dependent variables.
Table 2: Subscales of school personnel’s knowledge, perception, and experience of mental health skills.

Note: Subscales from a survey of public school personnel. The response rate was 87.5% for the knowledge subscale, 100% for the perception subscale, and 61.9% for the experience subscale.
Since a composite score is not feasible for the Knowledge subscale, we used two different models for the analyses: ordinal regression and binary logistic regression. Among the ten Knowledge items on the survey, we used an ordinal regression model for the self-rated knowledge item measured on a 5-point Likert scale and binary logistic regression for the items with binary responses.
The independent variables in our analyses included gender (1 = male, 0 = female), age (continuous), prior training (workshop and university-level, coded 1 = yes, 0 = no, with the third category “other training” omitted), and job position 1 = yes, 0 = no for each job category, with the third category omitted). We categorized the sample into three job position groups: 1) Administrators, 2) Teachers, and 3) Physical, Mental, or Behavioural Health. We referenced the ISBE’s Employment Information System for guidance on designating respondents’ positions as administrative or teaching [32]. Administrators included principals, assistant principals, superintendents, supervisors, and directors of programs or services. Teachers included general educators, substitute teachers, and special education teachers. Physical, mental, or behavioural health professionals included school psychologists, counsellors, social workers, therapists, nurses, student interventionists, and mental health coordinators.
Mental health knowledge
One survey item allowed respondents to self-evaluate their mental health knowledge. When asked, “How much do you know about mental health disorders in young persons,” nine (5.6%) selected “A great deal,” 17 (10.6%) selected “A lot,” 66 (41.3%) selected “A moderate amount,” 64 (40%) selected “A little,” and four (2.5%) selected “Nothing at all.” We used ordinal regression and odds ratios for each predictor variable to show the odds of being in a higher category of the outcome variable for a one-unit increase in the predictor. We found the odds for school administrators to report a higher level of mental health knowledge were 4.6 times greater than those of non-administrators; behavioural, physical, or mental health staff had 2.9 times greater odds of feeling they knew more (have a higher level of knowledge) about mental health disorders in young people than other personnel. Regarding the prior training, school personnel who completed university-level training had 7.6 times greater odds of reporting a higher level of youth mental health knowledge than those who did not; those who completed workshop-level training had two times greater odds of reporting a higher level of youth mental health knowledge than those who had not (Table 3).
Table 3: Ordinal regression on self-evaluation of knowledge.

Note: The sample size was 160 school personnel. B = unstandardized coefficient; SE = standard error. *p < .05. **p < .01.***p < .001.
We also used two vignettes to test mental health knowledge (Table 4). While a large majority provided the correct response to item 1, 31% provided an incorrect response to item 2. As determined by logistic regression models, we found no significant relationship between the demographics of school personnel and their responses to the vignette items.
Table 4: Responses to mental health knowledge vignettes.

Note: The sample size was 160 school personnel for survey item 1 and 159 for survey item 2. The correct response to item 1 was, “Ask the student what you can do to help them feel more comfortable at meetings.” The correct response to item 2 was, “Provide them reassurance and listen to their concerns.”
Most respondents were correct on the seven items measuring mental health knowledge (Table 5). However, about one-fourth responded incorrectly to the item about referrals for mental health problems (item 3), and either were incorrect or did not know the answer to the item about young people and suicide (item 1). We examined the demographics of school personnel and their responses to each survey item. Using logistic regression, we found workshop-level training increased knowledge on two items- Item A about youth feeling suicidal (p = 0.029) and Item F on recovery from a mental health disorder (p = 0.046) (Table 6). Due to the low Cronbach’s α (0.45), these survey items on Knowledge are not analysed aggregately with a composite score.
Table 5: Responses to statements on mental health.

Note: Sample size was 140. “Disagree” is the correct answer for items A, C, D, & E. “Agree” is the correct answer for items B, F, & G.
Table 6: Binary logistic regressions on statements on mental health.

Note: Sample size was 140 for survey items A and F. B = unstandardized coefficient; SE = standard error. *p < .05. **p < .01. ***p < 0.001.
Mental health confidence
Four survey items inquired about respondents’ preparedness and responsiveness in assisting with mental health issues among youth (Table 7). These included asking about their confidence, comfort levels, and the likelihood of intervening in crises or reporting concerns involving the youth they work with.
Table 7: Responses to mental health preparedness and responsiveness items.

Note: The sample size was 160 school personnel.
The four survey items worked together well (Cronbach’s α = 0.79) to provide a stable and consistent measure of confidence (Table 9). Therefore, the mean composite score of these four items is used as the dependent variable in our multiple regression. We found significant associations between staff positions, prior training, and the confidence of school personnel in assisting with student mental health issues (Table 8). Those in administrative (p = 0.014) or physical, mental, or behavioural health staff (p = 0.001) positions, as well as those with prior workshop (p = 0.029) or university-level (p = 0.004) training, reported greater levels of confidence regarding mental health.
Table 8: Multiple regression on preparedness and responsiveness of mental health skills.

Note: The sample size was 160 school personnel. B = unstandardized coefficient; SE = standard error; β = standardized coefficient; CI = confidence interval; LL = lower limit; UL = upper limit. *p < .05. **p < .01. ***p < 0.001.
Table 9: Ordinary least squares regression on statements on mental health.

Note: Sample size was 140. B = unstandardized coefficient; SE = standard error. *p < .05. **p < .01. ***p < 0.001.
Use of mental health skills
Finally, respondents completed ten items about their experience using skills associated with youth mental health (Table 10). Similarly, we conducted a multiple linear regression analysis with the mean composite score of these items (Cronbach’s α = 0.92) as the dependent variable. However, we found no significant association between the school personnel’s demographic characteristics, position, and prior training and their use of mental health skills or experience in assisting students.
Table 10: Responses to use of mental health skills items.

Note: The sample size ranges from 99 to 160 school personnel who responded to the items.
Mental health literacy of school personnel
We found that overall, school personnel had foundational knowledge of mental health related to youth. Most of the school personnel answered the mental health knowledge items correctly, and just over half shared that they knew ‘a lot’ or ‘a moderate amount’ about mental health disorders in young persons. However, about one-fourth were incorrect in answering that the first step to helping young people with a mental health problem is to refer them to a professional. Our data revealed that school personnel needs to be informed about referral procedures and courses of action that yield the best results.
For instance, professionals are not the first or only resource, and they themselves can serve an important supportive role for youth with current or future mental health problems. This is a recommended practice for a few reasons. First, referring youth to professional help can be intimidating, whereas school personnel could offer a safe space for open communication [33]. Second, intervention through supportive conversations may be enough to manage mild youth mental health concerns, such as everyday student anxieties [34]. Ultimately, school personnel are wellpositioned to establish trust and rapport, providing valuable emotional support and guidance independently or in conjunction with professional assistance [35]. Overall, schools can help their staff promote mental health literacy, serve as supportive roles to youth, and refer them to professionals as needed [36].
Mental health training for school personnel
In terms of intervening to help youth, our results were mixed. Respondents were confident they could help and were likely to report youth behavioural health concerns. However, half or more did not have a strong comfort level talking to youth who are having a mental health problem, nor did they report a strong likelihood to intervene in mental health crises. Just over half of our sample of school personnel reported completing a prior workshop training. We found that completing workshop-level training was associated with correctly answering more mental health knowledge items than those who did not receive training. While we do not know which specific workshop training(s) were taken, this suggests that workshops may increase mental health knowledge. Furthermore, school personnel who had received prior workshop training reported increased preparedness and enhanced responsiveness regarding mental health compared to those without training. This aligns with previous research, which shows that workshops enhance the competency of school personnel, supporting efforts to improve student mental health outcomes [15,37].
When mental health training resources are limited, training should be prioritized for individuals most likely to benefit [11,38]. In addition, districts could consider offering evidence-based training within the school setting, developed in collaboration with educators and explicitly tailored to their needs. One example of this is the free Classroom WISE (Well-being Information and Strategies for Educators) self-paced online course designed to increase the mental health literacy of K-12 educators [39]. However, further research is needed to determine the optimal training dosage and better understand how characteristics influence mental health training, ultimately improving youth mental health outcomes.
Job position and mental health awareness
School job positions have different educational requirements to fulfil varying roles and responsibilities in the school environment. Our survey revealed that the role of public-school personnel has a significant impact on the mental health, knowledge and confidence of the youth they serve. Administrators and those in physical, mental, or behavioural health positions had more knowledge than those with other school job positions; administrators and staff in physical, mental, or behavioural health roles were associated with higher mental health preparedness and responsiveness. This is consistent with previous findings that school-based mental health professionals and administrators are more concerned about students’ mental health needs as compared to teachers [40]. These job roles, particularly those in health-related fields, may have benefited from additional mental health training that increased mental health literacy. Therefore, focused training on non-administrative or health-related school personnel may lead to greater knowledge gain and overall benefits for students [38], and school-wide initiatives can help foster a shared commitment across staff roles [40].
More trained medical personnel, such as psychiatrists and nurses, can work alongside teachers and administrators to create a multidisciplinary team [41]. Nurses, who may be underutilized in this arena, can provide direct care (e.g., counselling, medication management), manage referrals and coordination with other mental health providers, and assist with identification (e.g., conducting screenings to identify needs) [42]. Ultimately, school nurses and other medical staff are an important component in supporting positive mental health outcomes for students and are assets to teachers as they become better trained [43]. This shared commitment across personnel within schools can lead to collaboration and partnerships among staff in addressing mental health issues and providing better care for students.
Study limitations
Several limitations should be considered when interpreting the results of this study. First, using a convenience sample may limit the generalizability of our findings to the broader population of school personnel in Illinois or other states, as the volunteer participants may have been more invested in youth mental health. Second, the selfreported nature of the survey data may introduce potential biases, such as social desirability or recall bias, particularly in items related to past experiences and the self-evaluation of knowledge and skills. Third, the study’s cross-sectional design precludes causal inferences about the relationships between variables. Finally, although we examined several demographic and professional characteristics, we lacked data on specific demographic characteristics (e.g., race and ethnicity) and other potentially influential factors (e.g., personal mental health experiences and school policies). Future research should address these limitations to provide a more comprehensive understanding of school personnel’s mental health literacy and its impact on student support.
This study provides valuable insights into the mental health knowledge, preparedness, responsiveness and experience of Illinois K-12 public school personnel. Our findings suggest schools should educate their personnel about the importance of their supportive role in addressing youth mental health challenges because school staff, including teachers and administrators, can promote mental health literacy by creating a safe space for open communication, addressing mild concerns, fostering trust with students, offering valuable emotional support, and referring students to professionals when necessary. Our findings underscore the importance of targeted mental health training programs for school staff, particularly those in non-administrative or non-healthrelated roles. The results indicate that prior workshop training and university-level education are associated with higher levels of mental health knowledge and self-reported preparedness to assist students with mental health issues.
Additionally, job positions, particularly those in administrative and health-related roles, influenced mental health literacy and confidence in responding to student mental health concerns. These findings have important implications for school mental health policies and practices. They suggest that investments in comprehensive mental health training could significantly enhance the school’s capacity to support student mental health. The study underscores the need for ongoing research to bridge the gap between mental health knowledge and its practical application in schools. Evidence-based training in school settings should be developed in collaboration with educators and tailored to their specific needs. Further research is needed to better understand how individual and contextual factors influence mental health training, to identify the most effective training approaches, and ultimately to improve youth mental health outcomes.
The original study for which the data were collected was conducted as part of an evaluation of a government-funded training program and was not primarily intended to contribute to generalizable research. As such, the Institutional Review Board secretary of the Illinois Criminal Justice Information Authority determined that the project did not require formal IRB review.
Data may be available upon request.
The authors have no conflicts of interest to declare. All authors must share responsibility for the final version of the work submitted and published.
© 2025 Jessica Reichert, This is an open access article distributed under the terms of the Creative Commons Attribution License , which permits unrestricted use, distribution, and build upon your work non-commercially.
a Creative Commons Attribution 4.0 International License. Based on a work at www.crimsonpublishers.com.
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