Abstract

COJ Technical & Scientific Research

B2B Marketing Challenge: From Relationship Value to AI

  • Open or ClosePrita Prasetya*

    School of Business and Economics, Universitas Prasetiya Mulya, Indonesia

    *Corresponding author:Prita Prasetya, School of Business and Economics, Universitas Prasetiya Mulya, BSD City, Tangerang, Banten, Indonesia

Submission: January 14, 2023; Published: February 13, 2023

Abstract

B2B companies aim to be successful, ensuring effective operations, competitive advantage, and market share. As a result, they need to increase marketing activities judged by sales growth and market share. For this reason, companies need to develop the right marketing strategies and resources. Developing a B2B marketing strategy relies on external and internal factors, adapting to customer needs, company management capabilities, and stakeholder engagement. The challenge in the B2B environment is to continuously be updated with the times, from relationship value strategies to using AI in marketing innovation and co-creation.

Keywords: B2B; Relationship value; Marketplace; AI

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