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Abstract
Psychology and Psychotherapy: Research Study
The Effect of Culture on Feedback
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Open or CloseConnie O’Brien*
Department of Accounting and Business Law, College of Business,Minnesota State University Mankato, USA
*Corresponding author:Connie O’Brien, Department of Accounting and Business Law, College of Business, Minnesota State University Mankato, USA
Submission: December 01, 2020;Published: January 08, 2021
Abstract
No one likes to receive negative feedback, whether it is “constructive criticism”, the loss of a client, or that revenue is down. Negative feedback affects individuals in a very personal way. How well received the feedback is will vary depending on the culture within the organization, level of trust with those relaying the feedback, and the cultural history of the individual(s) receiving the feedback. For feedback to be received effectively, leaders need to establish a high level of trust. Trust enables leader to guide individual behavior and organizations through the bumpy times and help them achieve new goals.
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