Abstract

“Managerial work is undergoing such enormous and rapid change that many managers are reinventing their profession as they go.” This quote from Rosabeth Moss Kanter, one of the biggest world experts in change management, was written in an article published in 1989. But, it’s as valid today, even more, as it was then… Over the years, companies have become global and digital; they have transformed their industrial operations radically; they have adopted technologies whose disruptive power can be hardly compared to other industrial revolutions. Consumers have been empowered and workers have been emancipated. And society has increased its level of awareness and commitment that all this has for people and for the planet [1].