Jose Luis Turabian*
Specialist in Family and Community Medicine, Spain
*Corresponding author:Jose Luis Turabian, Specialist in Family and Community Medicine, Toledo, Spain
Submission: March 11, 2021; Published: May 20, 2021
ISSN 2639-0590Volum3 Issue2
The doctor-patient relationship has been and remains a keystone of care. But there are many ways of understanding, classifying and practicing it. One of the ways is from the psychodynamic point of view. Transference and countertransference reactions influence the doctor-patient relationship. There is a permanent process of reciprocal and dynamic influence between the doctor and his patient. Doctor is a mirror in which the patient projects fantasies, desires, needs, or even bad relationships: patient transfer his expectation about the doctor’s knowledge. The transference of the patient generates a countertransference of the doctor. As patient is the mirror in which the doctor is reflected, one of the frequent mistakes of the doctor is not to consider his own conflicts (unresolved, manifest) in the countertransference with his patients. If the doctor does not have the sensitivity to perceive the countertransference phenomenon, sometimes reacts with anger, contained or manifest, when the patient does not submit. Positive countertransference allows the doctor the energy needed to understand the patient and generates a placebo effect on the patient; negative countertransference, on the other hand, interferes with the motivation and objectivity of the doctor to perform his interventions, and exerts a nocebo effect. To avoid negative effects, the doctor must take an alert attitude to sublimate your countertransference and keep it positive. Transference and countertransference (positive and negative) in the hands of the doctor becomes the most potent of the therapeutic instruments and plays an important role in the healing process. Therefore, transference and countertransference must not only have one cause (which should be recognized by the doctor), but also one purpose: to be used to obtain better therapeutic results.
Keywords: Communication; Physician patient relations; Psychotherapeutic processes; Transference (Psychology); Countertransference (Psychology); Placebo effect; Nocebo effect
The doctor-patient relationship has been and remains a keystone of medical care. But there
are many ways of understanding, classifying and practicing the doctor-patient relationship [1].
One of the ways of looking at this doctor-patient relationship is from the psychodynamic point
of view. The General Practitioner (GP) and the patient interact consciously and unconsciously;
they are two different personalities. It must be remembered that the sick sees the doctor as
a figure of structured authority according to their needs and fantasies; they look for a model
that provides them with tranquility, confidence and recognition, someone that will restore
their health, with hopes of healing and life. These are unconscious and neurotic experiences
that the patient has in front of his doctor in relation to the childhood experiences and with the
affective and / or authority figures. The feelings, attitudes and desires, originally linked to important
figures of the first years of life, are projected on other people in this case in the doctor
who represents those at the present time. The doctor is perceived as a father or a mother, or
as both, from it derive the reactions of submission or defiance of authority [2]. So, freudian
transference and countertransference reactions influence the doctor-patient relationship like
any other interaction between humans [3,4].
Transference is a process in which individuals displace patterns of behavior that originate
through interaction with significant figures in childhood onto other persons in their current
lives. This is a powerful determinant of patient behavior in medical encounters [5]. The transference
is expectation confident in the knowledge of the other. And it is the hope of the doctor
of that rummaging into his ignorance, searching the medical history and his own knowledge,
has a diagnosis and treatment for the patient. Each one expects confidence in the other and
that is why the transference is reciprocal [6]. The effect described by Balint of “the doctor himself as a drug” (and that is the drug most frequently used by
general practitioners: the doctor himself.) This effect Is related to
that of transference and countertransference, and so, in the practice
of general medicine, doctor should be considered as a drug, that is,
that the concepts of pharmacology, such as overdoses, allergic reactions,
side effects, etc., can be applied to transference and countertransference
in the interaction between doctor and patient [7-10].
Both, doctor and patient are modified: one towards the other
and vice versa. The doctor-patient relationship is a “combination.”
When two bodies “combine” -a metaphor related to the therapeutic
field-, not only the patient is involved, but also the therapist. When
there is necessarily a reciprocal influence between the doctor and
his patient, both are facing a dynamic and permanent process. It
is not uncommon then, the appearance of ideas or thoughts in the
therapist that are directly related to your listening. Moreover, GPs
should not rule out, without being previously investigated, the appearance
of some intuitive phenomenology in him, since they can
be signaling paths to reach a better clinical understanding [2,11].
In general medicine the transference has connotations of placebo
effect and nocebo. Placebos are “any therapeutic procedure (or a
component of the therapeutic procedure) that is deliberately given
to have an effect, or that unknowingly has an effect on the patient’s
symptoms or illness, but that objectively does not have a specific
activity for the treated condition.”
Within the transference, doctors are seen as authority figures,
but ambiguous because they intersect with a maternal position of
overprotection. The GP is perceived as an almost perfect figure with
few human characteristics, unconsciously stands as a person who
does not suffer, he does not get sick, or has no defects; an idealized
character is created. The transference of the patient has the power
to distort both reality and the doctor, to whom patient repeats his
need for dependence, that he as a patient be directed by the doctor
when he perceives him as a protective figure; or the reaction is of
rebellion or challenge as a form of response to a imaginary reality.
In the first case they are good patients, who admire the doctor,
blindly obey the indications and adhere to the treatment, the relationships
are long and fruitful, creating a therapeutic friendship.
However, some patients have resistance reactions, which go against
the relationship with the doctor, may constitute negative forces
that favour non-adherence to treatment and medical indications.
Patients who have problems with the authority react in this way:
rebel, challenge and question it, do not react with submission, do
not adhere to treatment as a manifestation of nonconformity and
rebellion [12-14].
Placebo and nocebo effects are psychobiological events imputable
to the therapeutic context, among them, the transference and
countertransference [15,16]. When the transference is positive it
gives rise to a placebo phenomenon and is thus an important aid
in adherence to treatment and in the healing process; The GP is a
mirror in which the patient projects fantasies, desires and needs,
but also bad relationships, such as anger, disqualification, rebellion,
abandonment of treatment, even legal medical conflicts. The
transference is not stable, it is changeable and goes from one pole
to another; at a given time the doctor can be wonderful or the one
who knows everything, which facilitates adherence to treatment;
but later it may be the worst of the doctors, so the treatment or consultation
is abandoned. The GP must maintain a good professional
and personal behavior, and as a response, the patient must generate
a good transference relationship that would result in a positive
therapeutic placebo effect, in which he becomes aware of himself,
the disease and everything It can be done to collaborate with the
doctor in his healing process [17].
Patients can project intolerable and negative feelings about the
GP and force him to identify with what has been projected, allowing
them to indirectly take control of GP emotions. The GP subsequent
reactions can unsettle the physician – patient relationship. The GP
need to be attuned to this process and recognize what the patient is
provoking within him. Once doctor understand the process, he can
realize that this is how he deal with others under similarly stressful
conditions, and so he can react in a more supportive and healthy
manner, rather than reviling your patients and negatively impacting
the therapeutic relationship [18]. The transference of the patient
generates a countertransference of the doctor. If the GP does not
have the sensitivity to perceive the phenomenon of countertransference,
he sometimes reacts with anger, contained or manifest,
when the patient does not submit or question it. Countertransference
can disturb healing, since no doctor goes beyond what their
own complexes and resistances allow, so it is convenient for the GP
to know their unconscious conflicts beforehand [6].
The positive countertransference allows the doctor the energy
needed to understand the patient and generates a placebo effect
on the patient; the refusal, on the other hand, interferes with the
motivation and objectivity of the doctor to perform his interventions,
and exerts a nocebo effect. To avoid negative effects, the doctor
must take an alert attitude to sublimate his countertransference
and keep it positive, that is, he must adopt an attitude of affection
towards the patient despite the aggressions that he infers. Countertransference
is like the spontaneous reaction of the doctor to the
patient’s personality. The process is resolved in unconscious formations,
which reach expression in the attitude of the GP, an attitude
that in turn produces changes in the transference of the patient.
The patient is the mirror in which the doctor is reflected, one of
the frequent mistakes of the GP is not to consider his own conflicts
(personal, unresolved, manifest) in the countertransference with
his patients [17].
All GPs encounter patients who press their countertransference
buttons and generate negative feelings, such as anger, frustration
and inadequacy. These patients are known as “hateful” or “difficult”
because they interrupt the treatment alliance. We are quick to point
our fingers at such patients for making our jobs harder, being noncompliant,
resisting the therapeutic alliance, and in general, being
“problem patients.” However, the physician – patient relationship
is a 2-way street. Although our patients knowingly or unknowingly
play a role in this dynamic, we could be overlooking our role in
adversely affecting this relationship. We may have negative feelings
towards a patient based on our personalities and / or if the patient reminds us of someone we may not like, which could lead us
to overprescribe or under prescribe medications, conduct unnecessary
medical workups, distance ourselves from the patient, etc.
Accepting our disdain for certain patients and understanding why
we have these emotions will allow us to better understand them,
ensure that we are not impeding the delivery of appropriate clinical
care, and improve rapport [18].
If the doctor does not find an organic cause to the symptomatology
of his patient, he can react, among other things with disinterest,
discomfort or insecurity, feelings that are likely to generate
unconscious attitudes of rejection with the consequent difficulty to
engage in a dialogue that clarifies the psychological problem of the
person who consults it [19]. Also, the GP can see a patient who may
resemble his father, or the patient can feel like that is treated by
who his son may be. In negative countertransference, patients are
taken as objects to meet the personal needs of the doctor, such as
narcissism or patient activate his own fears. This causes a nocebo
effect in the patient, which can cause negative effects in the consultation,
including iatrogenic behaviors and poor treatment results.
The negative countertransference of a serious diagnosis, of the bad
news with the patients, the treatment with terminal patients and
the panic of announcing the death of the patient to the family can
cause fears in the patient and family.
Thus, Countertransference, both positive and negative, can tarnish
the work of the GP, even block it, it can become manipulative,
with dictatorial intentions to submit the patient and the family, under
an authoritative control that gratifies the doctor with the power
to decide for others. Therefore, it is always relevant for the doctor
to identify it. Projections (transference and countertransference)
can also obscure the doctor’s judgment only to a small extent, of
course, since otherwise all therapy would be impossible. Although
we can justifiably expect that doctor to knows at least the effects of
the unconscious on his own person. The only way in practice is to
try to achieve a conscious attitude that allows the unconscious to
cooperate instead of being led to opposition [2].
Of course, the GP has to keep in mind that the feelings he feels
may not be his. The processes of transference and countertransference
are unconscious. Classically it is said that doctors should recognize
these forms of relationship but not get involved in them. But
their recognition can allow the doctor to use them to produce placebo
effects and avoid nocebos effects. Not only will the transference
be of importance, but also the countertransference since both are at
the very basis of the therapeutic creative act. Rather than approach
every patient in a uniform way, tailoring the approach to fit the relationship
needs of the individual patient is advocated. Such tailoring
would affect whether the physician is collaborative or prescriptive,
how much personal information he or she shares, and how close
or distant he or she is. Transference issues can also affect level of
somatization and patient adherence to medical regimens [5].
In summary, the transference and countertransference
(positive and negative) in the hands of the doctor becomes the most
powerful of the therapeutic instruments and plays an important
role in the healing process. Therefore, the transference and
countertransference must not only have one cause (which should
be recognized by the doctor), but also one purpose: to be used to
obtain better therapeutic results.
© 2021 Jose Luis Turabian. This is an open access article distributed under the terms of the Creative Commons Attribution License , which permits unrestricted use, distribution, and build upon your work non-commercially.