Abstract

Providing patient safety in healthcare organizations has become an important and urgent issue globally. Understanding medical staff’s perceptions toward patient safety enable hospital managers to monitor safety situations for patients. The current study aims to further identify the role of emotional exhaustion plays in establishing patient safety culture by conducting the Chinese version of Safety Attitude Questionnaire (SAQ). A total of 256 valid questionnaires were collected. Regression analyses were conducted to demonstrate the relationships between emotional exhaustion and six patient safety culture dimensions. The results illustrated that job satisfaction and stress recognition had positive and negative effects on emotional exhaustion, respectively. Hospital managers should pay more efforts to these two important elements to reduce the occurrence of preventable medical accidents and ensure the safety of patients.

Keywords: Patient safety culture; Safety attitudes questionnaire; Healthcare; Medical staff